community engagement

Building Trust

4 Steps to Building a Great Customer Experience in Your School

Although many in K-12 are cautious of comparing education to corporations, schools are in the business of educating students and preparing them for life. And one of the most important parts of any business is customer service. During the edWebinar ”Building Trust: 4 Sure-Fire Ways to Improve the K-12 Customer Experience,” the presenters explained why school leaders need to include customer service as part of their strategic plan and offered four steps to start improving school-community relations right now.

Improving Family & Community Engagement: Lessons Learned from a First-Year Superintendent

Improving Family & Community Engagement: Lessons Learned from a First-Year Superintendent

Paul Ryan, Superintendent of Three Way ISD (TX), joined the district in 2013. He was faced with challenges such as Average Daily Attendance level that was putting the district in danger of losing state funding, a perception from nearby communities that the district was dying, and the loss of students because parents were told the district was cutting sports.

Boosting School-to-Home Connections:  Proven Strategies & Tactics

Boosting School-to-Home Connections: Proven Strategies & Tactics

Engaging parents and boosting school-home communications is a priority in Fremont School District 79. And creating the environment that celebrates collaborative practices is central to the district’s vision and promotes home-school connections!