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Improve Your School’s Performance Levels with Medical Diagnostic Protocols

Thursday, October 6, 2016 @ 4:00 pm - 5:00 pm EDT

performance levels

Presented by Dr. Bruce Hayes, Former Superintendent, Author, and Researcher


If you attended the live session, you’ll be emailed a CE certificate within 24 hours of the webinar. If you view the recording and would like a CE certificate, join the Leadership 3.0 community and go to the Webinar Archives folder to take the CE quiz.

Recent research shows that school leaders can achieve significantly higher levels of performance by adapting the problem-solving protocols of diagnostic medicine. Medical discovery and diagnostic processes are collaborative and evidence-based, resulting in prescriptions that are targeted, research-based, and replicable. Education spends significant resources treating symptoms, rather than root causes, of problems because of incomplete data.

Improvement plans are 200% more likely to succeed if leaders utilize research-based data that informs them of stakeholder perceptions and behaviors (University of Chicago, 2012). Clinical Practice in education starts with listening to district stakeholders whose concerns are often symptoms of significant underlying issues.

In this webinar, Dr. Bruce Hayes explored how stakeholders’ qualitative insights can be combined with professional observations and education research. This “clinical data” is vital for the development of successful, evidence-based improvement plans that address causes of underperformance, prescribe targeted remedies, accurately predict outcomes and influence adult behaviors that drive higher student outcomes. We will explore how to use technology like Excel and Google Tools to collect and organize data to better get to root causes of problems and to stop wasting resources treating only symptoms. Learn how to measure and analyze stakeholder behaviors, perceptions, and the frequency of research-based indicators of commitment to and capacity for improvement.

The work of educators in teams, where individuals interact outside of their specific role responsibilities, also will be explored for the potential to create synergies, increase shared expectations, and impact the learning culture of schools. In addition, the use of clinical data to address the newly proposed requirements of ESSA will be discussed.

Learn how to improve your school’s performance levels with medical diagnostic protocols. This webinar is designed for PreK-12 district and school administrators, educators, and staff who are engaged in efforts to improve organizational performance and increase student achievement.


Bruce HayesDr. Bruce Hayes has been involved in educational reform on five continents. Trained as an historian at Union College, he received his Masters from Colgate University, and his Doctorate from the University of Pennsylvania. Bruce has been a teacher, coach, and served for twenty years as a district superintendent. As superintendent, he led the reorganization of every aspect of the program, facilities, and organization of each district he served involving hundreds of staff, students, and residents.

In addition, Bruce served as adjunct university faculty and on national committees on school desegregation, educational technology, and school improvement, and as a representative of the U.S. on international studies of educational reform. He has worked with Native American communities and as consultant in the pharmaceutical and music industries.

Since 2005, Bruce has been a principal of LeadershipEnergies, LLC, where he assists, guides, and partners with districts and schools to optimize educational opportunity and student achievement. With Phil Esbrandt, he is co-author of Curing Student Underachievement: Clinical Practice for School Leaders.

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Thursday, October 6, 2016
4:00 pm - 5:00 pm EDT
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