Frequently Asked Questions

Need Help?Frequently Asked Questions

How do I get my CE Certificate?
Why is my certificate not appearing on my transcript?
Why does my transcript only show part of the time I viewed the webinar?
Why can’t I login to edWeb?
Where can I find the recordings?
Where can I find the quiz?


 

How do I get my CE Certificate?

 

Why is my certificate not appearing on my transcript?

  • Please note that it takes up to 2 business days to process your viewing minutes and quiz scores before your most recent activity can be posted to your transcript.
  • To update your edWebinar transcript click the green button to “Update My Transcript for Recent Activity”.
  • Your transcript must show 40 minutes or more of viewing time to earn your CE certificate.
  • Add any email addresses or phone numbers you use to participate in edWebinars to your profile settings here.
 

Why does my transcript only show part of the time I viewed the webinar?

  • If you are interrupted or pause while viewing a webinar, your transcript may only reflect the first portion of your viewing minutes. Your minutes will be combined within 48 hours of  the completion of the webinar.
  • You may have been watching the edWebinar when the system updated, so only part of your minutes are reflected. Your minutes will be combined within 48 hours.
 

Why can’t I login to edWeb?

  • Registering for/participating in an edWebinar does not sign you up for an edWeb membership, but it does add you to our mailing list to receive meeting reminders. You can join at www.edweb.net/join.
  • Due to a significant increase in volume, edWeb is having times when the site is slow or not available temporarily. This may affect accessing your account, and you may need to try again later.
 

Where can I find the recordings?

  • All recordings can be found in the edWebinar archives.
  • We’ll also send the recording link to everyone who registers the day after the live presentation.
 

Where can I find the quiz?

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